Privacy policy

At Lottie Latex, we take your privacy very seriously. This privacy policy outlines the types of personal information we collect, how we use it, and how we keep it safe.

Information we collect

We may collect the following types of personal information when you use our webshop:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
- Order history
- IP address
We collect this information when you place an order, create an account, sign up for our newsletter, or contact us for support.

How we use your information

We use your personal information to:
- Process and fulfill your orders
- Send you order and shipping confirmations
- Respond to your customer service requests
- Send you marketing communications (if subscribed to our mailing)
- Improve our webshop and customer experience
We will never sell or share your personal information with third parties for their own marketing purposes.

How we protect your information

We take the security of your personal information very seriously. We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. 

Your rights

You have the right to:
- Access the personal information we hold about you
- Correct any inaccuracies in your personal information
- Ask us to delete your personal information
- Object to our processing of your personal information
Please contact us if you would like to exercise any of these rights.

Cookies

We use cookies to provide you with a better browsing experience and to analyze how our webshop is used. You can choose to disable cookies in your browser settings, but this may limit your use of our webshop.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for the latest information.

Contact us

If you have any questions or concerns about this privacy policy, please contact us at info@lottielatex.com.
Effective date: 27/06/2023